Resources & Support

How can we help?

Guides for the most common questions, and a real person at office@pixmora.eu when you need one.

Install

Windows SmartScreen, macOS “Open Anyway” and system requirements.

License

Activate, move to another computer, number of seats per plan.

Plans and invoices

Trial, plans, payment by bank transfer and cancelling.

Features

What each module does and what is in development.

Installing

First launch on Windows and Mac.

Pixmora is not code-signed or notarized yet, so both systems ask you to confirm the first time.

Is there a Mac version?

Yes. Pixmora runs natively on Macs with Apple Silicon (M1 or newer) and macOS 14 Sonoma or later. Intel Macs are not supported yet.

macOS says it can't verify the app. What do I do?

Pixmora for Mac is not notarized by Apple yet. Open System Settings → Privacy & Security, scroll down and click “Open Anyway” next to the Pixmora message. You only need to do this once.

Windows shows a SmartScreen warning.

The Windows installer is not code-signed yet, so SmartScreen may warn about an unrecognised app. Choose “More info”, then “Run anyway”.

Email support

Monday–Friday, 10:00–18:00 (EET). We reply within one business day, in English and Romanian.

office@pixmora.eu